Every capability your team needs to automate communication at scale
Five deeply integrated AI modules that work as one unified intelligence engine — from first message to closed deal.
Platform modules
AI Messaging Engine
Deliver intelligent, personalised conversations across SMS and WhatsApp at enterprise scale. Our NLP-driven messaging engine interprets intent, routes responses, and drives engagement without human intervention.
Capabilities
- Two-way AI-driven SMS and WhatsApp messaging
- Dynamic personalisation using CRM data
- Intent detection and auto-response routing
- Drip sequencing with behavioural triggers
- Opt-out management and compliance handling
- Multi-language support across 50+ languages
AI Voice Automation
Deploy conversational AI voice agents for inbound qualification and outbound outreach. Ojiva AI's voice layer handles high-volume call flows with human-like naturalness and enterprise reliability.
Capabilities
- Inbound IVR replacement with conversational AI
- Outbound voice campaigns with AI call scripts
- Real-time transcription and intent capture
- Intelligent escalation to live agents
- DTMF and voice hybrid interaction support
- Call analytics and sentiment scoring
AI Lead Intelligence
Score, enrich, and route leads with millisecond precision. Our lead AI evaluates hundreds of behavioural and firmographic signals to identify high-intent prospects and trigger the right action at the right moment.
Capabilities
- Real-time lead scoring using ML models
- Firmographic and behavioural enrichment
- Smart routing to sales teams or automated flows
- Priority queuing based on conversion probability
- Lead deduplication and data hygiene
- Native CRM sync (Salesforce, HubSpot, Zoho)
Workflow Orchestration
Design and deploy intelligent automation pipelines that connect your CRM, APIs, and business tools. Ojiva AI's workflow engine reacts to real-time events and orchestrates complex sequences automatically.
Capabilities
- Visual no-code workflow builder
- Event-driven trigger architecture
- Conditional branching and A/B logic
- CRM field updates and task creation
- Webhook and REST API orchestration
- Retry logic and error handling built-in
API & Integration Layer
Ojiva AI is built API-first. Every platform capability is accessible programmatically, enabling deep integration with your existing technology stack and custom application development.
Capabilities
- RESTful APIs with OpenAPI 3.0 specification
- 200+ pre-built integration connectors
- Inbound and outbound webhook support
- SDK libraries for Node.js, Python, PHP, Java
- OAuth 2.0 and API key authentication
- Sandbox environment for safe testing
Built to integrate with your existing stack
Ojiva AI connects to your CRM, helpdesk, data warehouse, and custom APIs — enterprise support and white-glove onboarding included.