WhatsApp & SMS Platform for Schools, Colleges & EdTech Platforms in India
Send admission updates, automate fee reminders, share exam results and enable parent–teacher communication — via WhatsApp Business API and Bulk SMS for Indian education institutions.
- Admission journey — From enquiry to fee payment, automate the full applicant funnel — enquiry acknowledgement, counsellor follow-up, document collection, slot booking, fee receipt — using WhatsApp + SMS touchpoints.
- Fee & attendance alerts — Trigger SMS or WhatsApp the same day a fee instalment is due or a student is marked absent.
- Exam & result publishing — Bulk-publish results to thousands of students and parents the moment they're ready, with a secure result-portal link.
- Parent–teacher engagement — Two-way WhatsApp threads for class teachers, with safe templates and audit trail.
Indian education runs on parent communication. Schools, colleges, coaching institutes, online edtech platforms and tuition centres have to keep parents and learners in the loop on admission, fees, attendance, exams, results and day-to-day school logistics. Email open rates from parents are notoriously low; WhatsApp and SMS are where messages actually get read. Ojiva AI gives education institutions a single platform for every parent / learner touchpoint — fee reminders, attendance alerts, exam results, admission counselling, parent-teacher meeting invitations and bus / transport notifications. Templates are DLT-registered, parental consent is captured at enrolment, and per-language support handles the linguistic diversity of Indian schools and colleges.
What Education & EdTech teams tell us they struggle with
Reaching parents reliably with high-stakes updates
Email gets ignored. Phone calls get screened. WhatsApp and SMS land. The channel mix has to match where parents actually engage, especially for time-sensitive updates like attendance alerts or unscheduled school closures.
High-volume admission cycles that need scale
Admission season runs counselling, document collection, fee payment and slot allocation — all in the same few weeks. Manual call-centre follow-up doesn't scale; automated WhatsApp + SMS journeys do.
Fragmented systems across LMS, ERP, fee gateway
A typical institute runs a school ERP, a learning platform, a fee-management gateway and an exam portal — each with its own notification preferences. A unified messaging layer that integrates with all of them is rare.
Fee reminders, exam notifications & attendance alerts via Bulk SMS
Workhorse for parent communication — fee due, fee received, attendance below threshold, exam date confirmation, result publication. DLT-registered templates land reliably across operators.
- Admission journey
- Fee & attendance alerts
- Exam & result publishing
Admission counselling, parent updates & fee collection on WhatsApp
WhatsApp handles the richer flows — admission counselling, document collection, parent-teacher chat, study material delivery and result-portal links. Two-way conversation makes it the right channel for anything beyond a notification.
- Parent–teacher engagement
- Bus / transport notifications
- Re-engagement of inactive learners
Rich result cards, event invitations & branded school communication via RCS
For enrolment campaigns and event invitations, RCS adds the institute brand, verified sender mark and rich card layout on supported Android devices — useful for premium / international school marketing.
- Send fee reminders before due, not after
- Localise critical messages to parent language
- Group parents by class for two-way chat
Key workflows for Education & EdTech teams
Each workflow ships in days — no custom dev needed. Use no-code flows, the visual builder, or REST API.
Admission journey
From enquiry to fee payment, automate the full applicant funnel — enquiry acknowledgement, counsellor follow-up, document collection, slot booking, fee receipt — using WhatsApp + SMS touchpoints.
Fee & attendance alerts
Trigger SMS or WhatsApp the same day a fee instalment is due or a student is marked absent. Let parents pay or respond directly from the message.
Exam & result publishing
Bulk-publish results to thousands of students and parents the moment they're ready, with a secure result-portal link. Handle dispatch in minutes, not days.
Parent–teacher engagement
Two-way WhatsApp threads for class teachers, with safe templates and audit trail. Parents reach the right teacher; teachers reach the right parent group.
Bus / transport notifications
Same-day "bus delayed by 15 minutes" or "route changed" notifications go out over SMS and voice — particularly important for younger students and concerned parents.
Re-engagement of inactive learners
For online edtech and coaching, a weekly nudge for learners who haven't logged in keeps engagement up. Course-completion celebration messages drive next-course enrolment.
Why Education & EdTech teams choose Ojiva AI
The results that move the needle — across SMS, WhatsApp, RCS and Voice.
Faster fee collection cycles
Multi-touch fee reminders across SMS and WhatsApp shorten the average time from due-date to payment.
Higher admission funnel conversion
Automated counselling drips keep enquiries warm without burning counsellor capacity.
Reduced front-office call volume
Routine queries — fee status, attendance, schedule, transport — move from phone calls to instant WhatsApp self-service.
Better parent satisfaction scores
Parents prefer the institutes that proactively keep them informed. The messaging layer is part of the school's service standard.
Improved learner retention in edtech
Scheduled engagement nudges and milestone celebrations reduce drop-off in self-paced courses.
DLT-registered transactional templates, parental consent capture, and opt-out workflows that respect Indian data-protection norms.
Education communication is regulated by TRAI DLT for SMS, by WhatsApp Business policy for WhatsApp, and increasingly by the DPDP Act for handling of student / parent personal data. Ojiva AI handles each: DLT registration covers transactional and promotional templates separately; WhatsApp Business templates are approved through the standard Meta review; per-student / per-parent consent is captured at enrolment and tracked at the platform level so opt-outs are honoured. For institutions with younger learners, parental consent flows can be built into the enrolment journey itself.
Education & EdTech — Frequently asked questions
Common questions from education & edtech teams evaluating Ojiva AI.
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